The publisher reflects on the tortuous path toward compliance education and certification.
Dealers are using relatable content, brevity, and new technology to design new training modules for their youngest staffers.
With finance reserve under attack, dealers must be increasingly selective when it comes to F&I products. Top trainer offers guidelines for choosing the products that offer the most value to your dealership and your customers.
Justifying the existence of the F&I department requires dealers to take a hard look at the value it offers to customers and its effect on the sales process.
If your team’s phone skills have faded in the Digital Age, you may be losing opportunities. Map out the road to the appointment and make sure no sales call goes unanswered.
Despite a parade of obstacles, Champion Motors’ Red Team pulls out a win in overtime.
Website and BDC issues have slowed but not stopped the progress of Champion Motors’ new special finance team.
Top trainer explains why honest, hardworking dealers are rewarded with happiness, peace of mind and financial gain.
Dealer Summit comes to Tampa with lofty goals and high expectations.
The DealerStrong team experiences the highs of beating expectations and the lows of an underperforming BDC and third-party lead provider.
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